Privacy Policy
- In carrying out its activities, Gifto 2023 DOOEL Skopje, EMBS 7689063, with its registered office and legal address in the city of Skopje, Zagrebska Street 7A (“GIFTO.MK”), collects and processes personal data in accordance with all the requirements of Regulation (EU) 2016/679 (known as GDPR) and applicable national legislation.
- This Privacy Policy is an integral part of the General Terms and Conditions (“General Terms”) for using the website “ ” (“Platform”), and you can find the General Terms here: https://gifto.mk/terms/
- Pursuant to the General Terms and Conditions and this Privacy Policy:
– personal data is considered any information related to an identified or identifiable natural person (“User”) (e.g., email address, name, telephone number, etc.).
– A personal data controller is a natural or legal person, public authority, agency or other structure which, alone or jointly with others, determines the purposes and means of processing personal data.
– A personal data processor is a person or organization that, based on a contract, processes personal data provided by GIFTO.MK for the agreed purposes.
– Processing of personal data – any activity that is related to the use of personal data and includes:
- Receiving, recording, storing;
- Performing an operation or series of operations related to organizing, arranging, restoring, and using;
- Securing, deleting and destroying data.
- GIFTO.MK collects, uses, stores and processes the personal data of Users, which are necessary in connection with the sale of vouchers and the provision of goods/services through the Platform. The provision of this data is voluntary, and in this regard each User expressly declares his/her consent. By checking the option “I voluntarily consent to the processing of my personal data for the purposes of the purchase agreement for the supply of goods/services concluded at a distance”, the User agrees to the processing of his/her information in the manner provided for in the General Terms and Conditions.
- GIFTO.MK takes care of and is responsible for protecting the information about the User, which has become known to him in connection with purchasing services through the website, except in cases of force majeure, accidental event or malicious actions by third parties.
- GIFTO.MK collects and stores the following data:
– For the purchase of a voucher and/or the conclusion of contracts for the provision of goods/services by the Contractors: name and surname, email address, contact telephone number, delivery address of the ordered goods;
– For newsletter subscription and other marketing activities: name and surname, contact telephone number, email address;
– For invoicing and processing – first name, last name and patronymic, billing address, shipping address, payment method used, payment amount and product(s), date of purchase.
– It is possible to request personal data, which is mandatory, according to regulations;
– When sending a request to GIFTO.MK electronically / via a contact form, the User must provide a personal contact email address so that GIFTO.MK can contact him. If additional information is provided, it will be processed only to the extent necessary to respond to the relevant request.
– When paying with a credit or debit card, the Platform redirects the process to the bank card payment module, from which GIFTO.MK only receives information about whether the payment was successful or not. GIFTO.MK does not store or process payment card information.
- GIFTO.MK collects and processes personal data exclusively in connection with:
– Data necessary for fulfilling an order placed through the GIFTO.MK platform based on the concluded Distance Selling Agreement;
– Accounting and invoicing of goods purchased through the Platform, given its legal obligation;
– When it is necessary to protect the interests of GIFTO.MK (or those of third parties), for example, when it is necessary to seek legal protection from illegal actions by Users.
- The Administrator undertakes not to disclose any personal information about the User and not to provide the collected information to third parties – government bodies, commercial companies, individuals and others, except in cases where:
– has received explicit consent from the User;
– Provides data to the appropriate courier company, necessary for the delivery of the purchased Vouchers;
– Provides data to the Service Providers necessary to provide them and conclude the Contract remotely;
– when the information is requested by state authorities or officials who, under applicable law, are authorized to request and collect such information in accordance with legally established procedures;
– In the event of a conversion, merger or sale of the company, in which case we may transfer all collected personal information to the relevant third party;
– other cases specified in the law.
- In the event of providing personal data to third parties, GIFTO.MK requires them to respect data security and comply with data protection legislation.
- When the Administrator stores information, it is physically stored on the platform’s own servers.
- GIFTO.MK takes precautionary measures – including administrative, technical and physical measures – to protect users’ personal information from loss, theft and misuse, as well as from unauthorized access, disclosure, alteration or destruction.
- All GIFTO.MK employees are obliged to protect the confidentiality of user information, as well as to comply with applicable organizational and technical measures for its protection. GIFTO.MK employees’ access to user data is limited to the extent necessary to perform their duties.
- Users’ personal information is stored for the period necessary to fulfill the purposes listed above, unless required by law to be stored for a longer period. Depending on the type of data and the purposes for which it was collected, the period of its storage is determined, after which the information is permanently deleted. In order to determine the appropriate storage period, GIFTO.MK takes into account the amount, nature and sensitivity of the personal data, the potential risk of harm due to unauthorized use or provision of the data, the purposes for which it processes it or whether it can achieve these purposes by other means, as well as applicable legal requirements.
- The Administrator may use the Platform User’s actions (liked products, asked questions, comments) and information about the goods/services purchased by him/her (number, price, details) for marketing purposes.
- The platform uses cookies. Allowing cookies is not absolutely necessary for the platform to function, but it will contribute to its better use. Users can delete or block cookies, but if they do so, some functions of the platform may not work properly. You can read detailed information about the Administrator’s cookie policy, marketing and advertising in the Cookie Policy here: https://gifto.mk/cookies/
- The user has the following rights:
– to confirm the accuracy, completeness and timeliness of his contact information;
– the right to access his personal data processed by GIFTO.MK;
– the right to request appropriate correction, deletion or blocking of his personal data;
– right to data portability in a structured, commonly used and machine-readable format;
– the right to object at any time to the processing of personal data, where there are legal grounds for doing so;
– right to erasure (“right to be forgotten”) – in certain circumstances, such as if personal data are unlawfully processed or consent has been withdrawn (if the processing of personal data is based on consent), has the right to request and obtain the erasure of his or her personal data;
– the right to refuse the processing of his/her personal data for the purposes of receiving an electronic newsletter and other marketing communications, etc.;
– the right to appeal to the Personal Data Protection Commission if he believes that his right to personal data protection has been violated.
- Contact information for the Personal Data Protection Agency: [email protected] website: https://azlp.mk/
- Contact details of the administrator of GIFTO.MK: [email protected] Data Protection Officer: Dmitry Fedotov